Sandy is a Continuing Care Assistant who works at our Arborstone Enhanced Care community. She has been providing care to Shannex residents for 23 years.
When an opportunity arose to volunteer to provide care and comfort to residents diagnosed with COVID-19, Sandy was one of many who stepped forward to work in one of the Designated Care Areas (DCAs). DCAs are contained environments that allow us to care for residents who test positive with COVID-19, without risking the spread to other residents and team members.
When asked what motivated her to volunteer, Sandy says, “When I heard about this opportunity, it really spoke to me. I have a lot of experience providing compassionate support for those who are ill or require heavy care. I was up for the challenge.”
Sandy took many safety measures while caring for residents during the pandemic. Sandy says team members are screened daily, are required to wear medical masks and all team members have been diligent to ensure residents aren’t displaying any symptoms. When entering the DCA, these safety measures increased to full PPE from head to toe. Sandy says she felt safe coming home while working in the DCA and was so grateful for the support of her husband, who sanitized their home regularly and ran all the errands allowing Sandy to safely isolate in their home.
When asked what kept her motivated to go above and beyond, Sandy attributes her motivation for her passion for her work, and the new team members she met in the DCA. “I did not know anybody when I volunteered to work in the DCA. We became close…like a family. We have requested that if Shannex reopens the DCA that we can work together again.”
Sandy is one of many Superstar team members working at Shannex. On behalf of all of us at Shannex, we recognize and thank our team members who continue to respond and adapt. Because, while a lot has changed, Jami and the over 4000 other team members at Shannex will always be there for residents and their families.