COVID-19 Update – January 24, 4:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We are saddened to share the news that two residents of Lily Court who had tested positive for COVID-19 have passed away.  

One resident passed on Thursday, January 21, and the second resident passed on Friday, January 22. 

“During this time, we have said goodbye to so many without the opportunity to celebrate their lives and the freedom to grieve together,” said Derek Green, Vice President, New Brunswick Operations. “These two families have also had to deal with the added worry of losing a loved one related to COVID-19 and we join with our Lily Court community in extending our collective condolences for their losses.”

We have been in direct contact with Lily Court families individually by phone to make them aware of this news and we plan to spend time with them together on a virtual call to listen and maintain our open dialogue. 

Reporting on COVID-19

Reporting on whether a resident has passed due to COVID-19 is sometimes complicated because we need to work with multiple healthcare partners. Communicating openly with our residents, families and employees is a priority at Shannex and we understand that the delay in communicating the details may create some confusion, and we apologize for this. 

We know that these are difficult times for everyone, and we wholeheartedly believe that the life of every resident who passes away in our communities should be honoured. It has been difficult for families, and for our team members, to appropriately celebrate the lives of the residents. It is our intention to pay tribute to those we have lost at some point in the future, in some way that is appropriate. 

Testing Update

We have received all results back from Public Health for resident and employee testing conducted on Thursday, January 21 at Tucker Hall. Since our last update, no new cases were identified. The number of active cases at Tucker Hall consists of two residents and three employees as some cases are now considered resolved. Residents and employees of Tucker Hall will be retested early next week. 

We would like to thank the community for the support that has been shown to Tucker Hall residents, families and employees during this difficult time. We are grateful for the parade of first responders who drove by our community on Friday to show their respect and support for us. We will never forget this kind gesture. 


COVID-19 Update – January 20, 8:30 p.m.: Outbreak at Parkland Saint John

The following is an update to our web post from January 19, 2021.

We have received all results back from Public Health for resident and employee testing conducted on Monday, January 18 at Tucker Hall. Other than the one new employee case identified yesterday, all other results were returned negative. The number of active cases at Tucker Hall is 14 residents and 7 employees.

Residents and employees of Tucker Hall will be retested again later this week. 

We will continue to provide updates on the situation.


COVID-19 Update – January 19, 9:30 p.m.: Outbreak at Parkland Saint John

Today, we are sad to report that we experienced another loss. One of our residents from Lily Court at Tucker Hall who had previously tested positive for COVID-19 has passed away.  

“This is another sad day at Tucker Hall, and we offer our sincerest condolences to our resident’s loved ones at this difficult time,” expressed Derek Green, Vice President, New Brunswick Operations. “Residents, families and team members at Lily Court have a special bond because of the unique nature of this neighbourhood. Today, they mourn together for the loss of a very special member of their community.”   

Earlier today, we reached out personally to each Lily Court family to share this news and we will be spending time together on a virtual call tomorrow. This will be an opportunity to listen to their concerns and to answer any questions they may have. For our team members, we have arranged for counselling to be available onsite through our Employee and Family Assistance Program (EFAP). Support can also be accessed on an individual basis.

Not all results for resident and employee testing conducted yesterday at Tucker Hall have been returned from Public Health. So far, one new positive employee case has been identified. We will provide another update once we have all of the results. The number of active cases at Tucker Hall is 14 residents and 10 employees. 

Retesting will take place again later this week for all residents and employees of Tucker Hall. 

We want to express our most sincere gratitude to our greater community who continue to support us during these difficult times. Thank you to our dedicated and compassionate team members, to Public Health and members of the PROMT team, to Social Development and to our other trusted partners. A very special message of gratitude to our Tucker Hall residents and families for their patience and continued support.


COVID-19 Update – January 15, 7:00 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

All results for resident and employee testing conducted yesterday at Tucker Hall have been returned from Public Health. One new positive resident case has been identified. All other outstanding results were returned negative. This brings the number of positive cases at Tucker Hall to 15 residents and nine employees. Two employee cases are now considered recovered.

Following Public Health direction, regular retesting for all residents and employees of Tucker Hall will continue next week. Retesting is how we have been able to identify positive cases for individuals with no symptoms and control further spread of the virus.

We would like to express our sincere thanks to our dedicated team for being a constant source of comfort and support for residents during these challenging times. We are also grateful to members of the PROMT team, and clinical team members from Social Development and our other community health partners. We truly appreciate their ongoing collaboration and support.

We will continue to provide updates on this situation.


COVID-19 Update – January 14, 5:30 p.m.: Outbreak at Parkland Riverview

The following is an update related to an outbreak of COVID-19 at our Parkland Riverview community.

We are pleased to report that all results for resident and employee testing at Canterbury Hall completed Tuesday, January 12 have been returned negative. We are and will continue to work closely with Public Health and will schedule additional retesting for next week.

As a precaution, residents at Canterbury Hall will continue to isolate in their suites and be supported by our team members who are keeping them engaged and connected with their loved ones.

We are grateful for our Parkland Riverview team members and the New Brunswick Provincial Rapid Management Team (or PROMT team). Together, we have worked hard to protect our community.

We will continue to provide updates as more information is available.


COVID-19 Update – January 13, 1:30 p.m.: Outbreak at Parkland Saint John

We have some additional sad news to share this morning. Another resident from Lily Court has passed away.

“This has been a tragic time for everyone at Tucker Hall, especially for the families of those we have lost,” said Derek Green, Vice President, New Brunswick Operations.  “We were privileged to be part of their lives. Each of them was a special member of our community and we will feel their loss greatly.”

We have been in direct contact with Lily Court families. We spoke with them individually by phone and last night, we spent time with them together on a Zoom call to listen to their concerns and answer their questions. We know this is a difficult time for them and everyone in our Tucker Hall community.

We have now received all results back from Public Health for testing of residents and employees of Tucker Hall that occurred Monday. Three new positive resident cases and one additional employee case have been identified. The current number of active cases at Tucker Hall is 14 residents and 11 employees.

We want to thank the community for the ongoing support we have received. We are deeply appreciative of the dedication of our staff, the support of our residents and families and the assistance we have received from our health partners.


COVID-19 Update – January 12, 2:30 p.m.: Outbreak at Parkland Saint John

Today, we are sad to report that two of our residents from Lily Court at Tucker Hall who had previously tested positive for COVID-19 have passed away. 

We offer our sincerest condolences to the loved ones of both residents at this difficult time. Our hearts ache for the Lily Court community which is a close-knit group of residents, families and team members. As well-loved members of this neighbourhood, these residents will be greatly missed by everyone.

“I have had the opportunity to speak with the family and there are no words that can ease the pain they are feeling,” expressed Jason Shannon, President and COO, Shannex Inc. “We know, even in normal circumstances, the void this leaves, but it’s worse in a pandemic because they could not spend quality time with their loved one in their final days. This is very difficult for the family and it is difficult for our team members who delivered their care. We are thinking of them during this time.”

Lily Court residents who have tested positive are being cared for by our team members who are also mourning this loss but remain a source of strength and support for these residents and each other.

We are grateful to the community for the support we have received.


COVID-19 Update – January 9, 9:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

All results for resident and employee testing conducted yesterday at Tucker Hall have been returned from Public Health. One new positive resident case and two additional employee cases have been identified. All other outstanding results were returned negative. This brings the number of positive cases at Tucker Hall to 14 residents and ten employees.

Retesting will take place on Monday, January 11 and again on Thursday, January 14. Regular retesting will allow us to diagnose cases for residents or employees who are not experiencing symptoms.

We realize these are challenging times and would like to thank our team for their perseverance and the many acts of caring kindness they show residents everyday as we continue to navigate these difficult times together.

We will continue to provide updates on this situation.


COVID-19 Update – January 8, 6:30 p.m.: Outbreak at Parkland Riverview

The following is an update related to an outbreak of COVID-19 at our Parkland Riverview community.

We are pleased to report that we have been informed by Public Health that all results from Canterbury Hall testing done yesterday, January 7 have been processed and have all been returned negative, for both residents and employees.

As a precaution, residents at Canterbury Hall will continue to isolate in their suites and be supported by our team members who are keeping them engaged and connected with their loved ones.

We are and will continue to work closely with Public Health throughout this process. Further retesting will take place next week.

We are grateful for the support of our dedicated team members as we navigate these challenging times together. We also appreciate the support we are receiving from the New Brunswick Provincial Rapid Management Team (or PROMT team).

We will continue to provide updates as more information is available.


COVID-19 Update – January 8, 6:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Since our last update, we have been notified by Public Health of two new positive resident cases and one additional employee case. This brings the number of positive cases identified at Tucker Hall to 13 residents and eight employees. The employee is now isolating at home and being supported and followed by our Occupational Health team and Public Health.

All residents of Tucker Hall will continue to isolate in their suites with support from our team. Residents are also receiving onsite support from a team of social workers from the Department of Social Development. Dedicated to each neighbourhood at Tucker Hall, social workers are providing emotional and social support as well as companionship to residents.

Retesting is how we have been able to identify positive cases for individuals with no symptoms and control further spread of the virus. Following Public Health direction, all residents and employees of Tucker Hall were retested yesterday. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

We want to thank our dedicated and compassionate team at Parkland Saint John for continuing to put residents first. We also appreciate the ongoing support from Public Health, the PROMT team and our other community partners.

We will continue to provide updates on this situation.


COVID-19 Update – January 7, 3:00 p.m.: Outbreak at Parkland Riverview

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have been informed by Public Health that an employee at Canterbury Hall, an Assisted Living (Special Care) community in Riverview, N.B., has tested positive for COVID-19. Public Health is now involved and providing direction.

The management team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members. Together, they will ensure all residents and team members are following proper precautions with their health and safety as our highest priority.

As a precautionary measure, all residents of Canterbury Hall are currently isolating in their suites. Testing of all residents and employees of Canterbury Hall will take place today. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

We continue to have comprehensive precautions in place that all employees must follow including active screening with temperature checks, the use of masks and other personal protective equipment, proper hand hygiene and physical distancing.

Our entire organization continues to be focused on supporting our communities though this difficult time. We have communicated this news to all employees and to all residents and families and will continue to provide updates as more information is available.


COVID-19 Update – January 6, 9:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have received all results from testing of residents and employees yesterday. Since our last update, there have been no additional positive test results for residents and we received three new positive employee test results. This brings the number of positive cases identified at Tucker Hall to 11 residents and seven employees. This update has been shared with all residents, families and employees at Tucker Hall.

Retesting is scheduled for Friday, January 8, 2021. All residents of Tucker Hall will continue to isolate in their suites  and our team members are supporting them with activities and facilitating opportunities to connect with their loved ones through telephone or virtual calls.

We continue to draw strength from the resilience of our residents. They inspire us everyday.

We are grateful for our dedicated team members and our health care partners who are working alongside us to manage this outbreak.

We will continue to provide updates on this situation.


COVID-19 Update – January 5, 9:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Residents and staff of Tucker Hall were tested today, and we are beginning to receive results. Since our last update, we have received 10 new positive resident test results and three new positive employee results. This brings the number of positive cases identified at Tucker Hall to 11 residents and four employees. We expect we will continue to receive results until tomorrow evening. All positive resident cases so far are on Lily Court. Families of residents who tested positive have been contacted and it will be our priority to communicate with all individuals about their test results as soon as we receive a full report.

This is upsetting news for our Parkland Saint John community. The residents and families of Tucker Hall have endured a great deal and we are saddened that they must go through this time of uncertainty and isolation, but we are here with them. We have a committed, compassionate and courageous team at Tucker Hall and we will not waiver in our responsibility to support our residents and each other.

All residents of Tucker Hall are currently isolating in their suites with support from our team members and our employees who tested positive are being supported and followed by our Occupational Health team and Public Health. We continue to work closely with Public Health to conduct contact tracing and determine when re-testing for our residents and employees will next take place

We will continue to provide updates on this situation.


COVID-19 Update – January 5, 10:30 a.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have been informed by Public Health that one employee and one resident have tested positive for COVID-19 at Tucker Hall. Together with Public Health we are actively investigating and conducting thorough contact tracing.

As a precautionary measure, all residents of Tucker Hall are currently isolating in their suites. Retesting of all residents and employees of Tucker Hall will take place today. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available. Visitation to Tucker Hall is not permitted at this time.

“This is disappointing news for everyone at Tucker Hall, but especially for residents and families who have already suffered as a result of the first phase of this outbreak,” said Derek Green, Vice President, New Brunswick Operations. “This virus has been incredibly difficult to fight, but we are working closely with our partners at Public Health and we are doing everything we can to protect our community and get beyond this so families can safely be together again.”

Comprehensive precautions remain in place for all employees including active screening with temperature checks, the use of masks and other personal protective equipment, proper hand hygiene and physical distancing.

We will continue to provide updates on this situation.


COVID-19 Update – December 30, 8:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have received all results for the retesting of Simms Court residents and employees that occurred on Tuesday, December 29 and no new cases were identified by Public Health.

The outbreak status of Tucker Hall will be lifted 28 days after the last case was identified. Until then, our team will continue to work closely with Public Health to ensure precautions are in place to protect our community. We are also working together on a plan to welcome even more designated support persons back into our community to visit their loved ones. More details will be shared directly with residents and families in the coming days.

We want to express our most sincere gratitude to everyone who supported us during the last few weeks. From our frontline staff, to our housekeepers and kitchen team, to the maintenance team, the recreation and support staff, Public Health and members of the PROMT team, to our management team, and our community partners, thank you for always putting residents first. And to our valued families, thank you for your patience. We will forever be grateful for your support.


COVID-19 Update – December 16, 8:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have received all results for the retesting of Tucker Hall residents and employees that occurred on Tuesday, December 15 and no new resident case was identified by Public Health. One new case was identified for an employee working in the cohorting area. We are actively investigating with Public Health and the individual is now being supported and followed by our Occupational Health team and Public Health.

 There has been a total of 20 confirmed cases at Parkland Saint John: 11 residents, eight employees and one non-Shannex employee.

We are pleased to report that nine of the 10 residents being cared for in our COVID-19 cohorting area at Tucker Hall are now considered recovered by Public Health. In addition, six of the eight Shannex employees who tested positive have also recovered and been cleared by Public Health and our Occupational Health team.

Retesting has been vital in helping us identify positive cases for individuals with no symptoms and control further spread of the virus. Following Public Health direction, all residents and employees of Simms Court will be retested on Thursday, December 17. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

We would like to express our most sincere appreciation to our dedicated and compassionate personnel and members of the PROMT team. We truly appreciate their ongoing support and collaboration.

We will continue to provide updates on the situation.


COVID-19 Update – December 13, 2:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have received all results from Public Health for the retesting of Simms Court employees at Tucker Hall that was done on Friday, December 11. One new case was identified for an employee working in the cohorting area. We are actively investigating with Public Health and the individual is now being supported and followed by our Occupational Health team and Public Health.

While this is unsettling news, it proves once again the importance of retesting as the incubation period for this virus is particularly long. Following direction from Public Health, Tucker Hall residents and employees will be retested on Tuesday, December 15.

Currently, we have 10 residents in the cohorting area who are being cared for by our dedicated team members. Unfortunately, one of our residents in the cohorting area passed away from complications unrelated to COVID-19. We extend our sincere condolences to the family of this Tucker Hall community member.  

There has been a total of 19 confirmed cases at Parkland Saint John: 11 residents, seven employees and one non-Shannex employee. Five Shannex employees have recovered and been cleared by Public Health and our Occupational Health team to return to work this week.

We are working closely with Public Health and have a plan to safely discharge residents from the cohorting area when they have fully recovered.

We are grateful for our team members’ continued dedication and we would also like to express our ongoing appreciation for the support and collaboration of our health care partners.

We will continue to provide updates on the situation.


COVID-19 Update – December 10, 5:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

We have now received all results from Public Health for testing done at Tucker Hall on Tuesday, December 8 and we are pleased to report that all results for residents and employees of Tucker Hall have been returned negative. One new case was identified for a non-Shannex employee who was supporting the site.

Currently, there is a total of 18 confirmed cases at Parkland Saint John: 11 residents, six employees and one non-Shannex employee. Two Shannex employees have recovered and have been cleared by Public Health and our Occupational Health team to return to work later this week. The residents who tested positive continue to be cared for by our dedicated team members in a cohorting area located on Simms Court.

We have begun discussions with Public Health about how we will safely discharge residents from the cohorting area when they have fully recovered.

We will continue to provide updates on the situation.


COVID-19 Update – December 5, 8 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

This afternoon, we received notification from Public Health that a resident at Tucker Hall has tested positive for COVID-19. The resident, who has tested negative during other rounds of tests, became symptomatic earlier today.

The family of the resident who tested positive has been contacted and the resident was immediately moved to the cohorting area. Our team is working closely with Public Health to conduct contact tracing and take all steps to protect our community. We have no other pending COVID-19 test results at Tucker Hall at this time. All residents and employees at Tucker Hall are scheduled to be retested by Public Health on Tuesday, December 8, 2020. Retesting has allowed us to identify confirmed cases of individuals who had no symptoms which is helping prevent further spread of the virus.

Today, we also received results from retesting of residents and employees at Carleton Hall on Friday, December 4. All results were returned negative.

At this time, we currently have at total of 17 confirmed cases: 11 residents and five employees at Tucker Hall, and one employee at Carleton Hall. The residents who tested positive continue to be cared for by our dedicated team members in a cohorting area located on Simms Court.

We will continue to provide updates on the situation.


COVID-19 Update – December 3, 12:00 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Last night, we were informed by Public Health that all results from Tucker Hall testing done on Tuesday, December 1, have been processed. We are pleased to report that all results for residents of Tucker Hall were returned negative.

On the employee side, one new case was identified for an individual who has been out of the workplace and self-isolating since November 24 for being a close contact of a previously confirmed case. The employee will continue to be supported and followed by our Occupational Health team and Public Health.

At this time, we currently have at total of 16 confirmed cases: 10 residents and five employees at Tucker Hall, and one employee at Carleton Hall. The residents who tested positive continue to be cared for by our dedicated team members in a cohorting area located on Simms Court.

Our team is in discussion with Public Health about re-testing and will continue to work closely with them, the New Brunswick Provincial Rapid Management Team (or PROMT team), clinical members of the Department of Social Development and other community partners to ensure precautions are in place to protect our community. We would like to thank all of them and the entire team at Parkland Saint John for continuing to do their part in helping us prevent further spread of the virus.

We will continue to provide updates on the situation.


COVID-19 Update – December 2, 10 a.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Last night, we were informed by Public Health that all test results from Howe Hall and Millidge Hall testing done on Monday, November 30 had been processed. We are pleased to report that all results were returned negative.

At this time, we currently have at total of 15 confirmed cases: 10 residents and four employees at Tucker Hall and one employee at Carleton Hall. The residents who tested positive continue to be cared for by our dedicated team members in a cohorting area located on Simms Court.

We are awaiting results from testing at Tucker Hall on Tuesday, December 1 and are expecting these within 24 hours. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

We will continue to provide updates on the situation.


COVID-19 Update – December 1, 5 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

There has been no change in the number of positive cases at Parkland Saint John since our last update. We currently have a total of 15 confirmed cases: 10 residents and four employees at Tucker Hall, and one employee at Carleton Hall. The residents who tested positive continue to be cared for by our dedicated team members in a cohorting area located on Simms Court.

Retesting continues at Parkland Saint John. Residents and employees at Howe Hall and Millidge Hall were retested yesterday, November 30, 2020. Today, residents and employees at Tucker Hall were retested.

We are awaiting test results. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

Re-testing is important. It is how we have been able to identify positive cases for individuals with no symptoms and control further spread of the virus. Our team continues to work closely with Public Health to ensure precautions are in place to protect our community and plan for additional testing.

Our dedicated and compassionate team members continue to work hard during this challenging time and we are grateful to them. We would also like to express our ongoing appreciation for the support and collaboration of the New Brunswick Provincial Rapid Management Team (or PROMT team).

We will continue to provide updates on the situation.


COVID-19 Update – November 28, 9 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Yesterday, testing was completed for all residents and employees at Tucker Hall and Carleton Hall. While not all results are in yet, we have been notified of six additional cases. This includes two employees and four residents at Tucker Hall. All of these people tested negative on November 20 and November 24 but tested positive following the re-test done on November 27.

As of 8:00 p.m. tonight, there are a total of 15 confirmed cases at Parkland Saint John. Five employees and 10 residents.

The residents who tested positive have been moved to a cohorting area located inside Tucker Hall where they are being cared for by team members dedicated to caring only for residents in this area. The cohorting area is equipped with everything needed to isolate residents who test positive for COVID-19 and has a separate entrance and exit to control the flow of people and supplies into and out of the area. All other residents at Parkland Saint John continue to isolate in their suites with full support from our team.

Families of residents who tested positive have been contacted and it will be our priority to communicate with all individuals about their test results as soon as we receive a full report.

Our team continues to work closely with Public Health to ensure precautions are in place to protect our community and plan for additional testing. Re-testing is important. It is how we have been able to identify positive cases for individuals with no symptoms and control further spread of the virus. We are in discussion with Public Health about when re-testing for residents and employees will take place next.

We are grateful for our dedicated team members who continue to support residents as we navigate these challenging times together. We also appreciate the ongoing support we are receiving from the New Brunswick Provincial Rapid Management Team (or PROMT team).

We will continue to provide updates on the situation.


COVID-19 Update – November 27, 4:30 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Since our last update, no new cases of COVID-19 have been reported at Parkland Saint John.

As of today, there are nine confirmed cases: two positive employees at Tucker Hall, one positive employee at Carleton Hall and six positive resident cases at Tucker Hall.

All residents at Parkland Saint John continue to isolate in their suites with full support from our team. Our focus is ensuring residents have what they need and are staying active, and we are helping with connections to their families and friends through video or phone calls.

Retesting of all employees and residents of Carleton Hall and Tucker Hall took place today. We anticipate receiving updated test results from Public Health within 24 hours. Anyone with a positive test result will be notified immediately and it will be our priority to communicate with all individuals about their test results as soon as they are available.

We want to extend our sincere gratitude to our dedicated team members at Parkland Saint John, to the New Brunswick Provincial Rapid Management Team (or PROMT team) who remain onsite and to the Department of Social Development for their continued support.

We will continue to provide updates on the situation.


COVID-19 Update – November 25, 8 p.m.: Outbreak at Parkland Saint John

The following is an update related to an outbreak of COVID-19 at our Parkland Saint John community.

Since our last update, we have two additional employee cases, one at Tucker Hall (nursing home) and one at Carleton Hall (a retirement living building), and three additional resident cases at Tucker Hall.

That brings the total to two positive employees at Tucker Hall, one positive employee at Carleton Hall and six positive resident cases at Tucker Hall.

All residents at Parkland Saint John continue to isolate in their suites with support from team members to monitor their health and facilitate safe recreation activities, in-room exercises and connections with family members through video or phone calls.

Our team continues to work closely with Public Health to conduct contact tracing and take all steps to protect our community. This includes retesting for residents and employees at Parkland Saint John. Retesting took place yesterday for Tucker Hall and is scheduled Friday for Carleton Hall. It will be our priority to communicate with all individuals about their test results as soon as they are available.

We are grateful for the support of our dedicated team members at Parkland Saint John and for our community health partners at the Department of Social Development, Department of Health and Public Health.

We will continue to provide updates on the situation.


COVID-19 Update – November 22, 6:30 p.m.: Outbreak at Parkland Saint John – No Additional Cases at This Time

The following is an update related to an outbreak of COVID-19 at Tucker Hall in our Parkland Saint John community.

On November 20, all employees and residents at Parkland Saint John were tested. As per the New Brunswick government news release this afternoon, all test results have been processed and we have been notified of all positive results at this time.

As of today, we have one positive employee case and three positive resident cases. Families of residents who tested positive have been contacted and we are communicating with their loved ones regularly.

We are awaiting individual information confirming the negative test results. As soon as we have this report, we will be communicating with all other residents and families.

We will continue to provide updates on the situation.


COVID-19 Update: November 22, 2pm – Outbreak at Parkland Saint John – No Additional Cases at This Time

The following is an update related to an outbreak of COVID-19 at Tucker Hall in our Parkland Saint John community.

At this time, this location has one employee case and three resident cases.

On November 20, all employees and residents at Parkland Saint John were tested.

Families of our residents who tested positive have been contacted.

Not all test results from those tested have been returned at this point in time. Anyone with a positive test result will be notified immediately.

We anticipate receiving updated test results from Public Health later this afternoon and will contact families as soon as we receive a full report confirming results for each individual tested.

We will provide another update on the situation later today.


COVID-19 Update: 6 p.m. November 21 – Outbreak at Parkland Saint John – No Additional Cases at this Time

We are experiencing an outbreak of COVID-19 at Tucker Hall in our Parkland Saint John community.

Yesterday, all employees and residents at Parkland Saint John were tested.

One employee case was reported yesterday, and three new resident cases were reported earlier today.

We have continued to receive updated test result numbers indicating no additional positive cases at Tucker Hall as of 6 p.m. We are committed to contacting families as soon as we receive a full report confirming results for each individual tested.

Families of our residents who tested positive have been contacted.

Not all test results from those tested yesterday have been returned at this point in time; however, we expect to receive additional results throughout the day tomorrow. Anyone with a positive test result will be notified immediately.

We will provide an overall update on the situation tomorrow.


COVID-19 Update: November 21, 2020 – Outbreak at Parkland Saint John

We are experiencing an outbreak of COVID-19 at Tucker Hall in our Parkland Saint John community.Yesterday, all employees and residents at Parkland Saint John were tested.As of 9:30 a.m., we have four active cases at Tucker Hall.One employee case was reported yesterday. Three new resident cases have been reported so far today.Not all test results from those tested yesterday have been returned at this point.Families of our residents who tested positive have been contacted.We expect to receive additional test results throughout the day today. Anyone with a positive test result will be notified immediately.We will provide an overall update on the situation later today.

Employee tests Positive for COVID-19

We have been notified by Public Health that an employee at Tucker Hall, a licensed long term care community in Saint John, N.B., has tested positive for COVID-19. Public Health is now involved and providing direction. All residents and team members at this location are being been tested.

The management team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members. Together, they will ensure all residents and team members are following proper precautions with their health and safety as our highest priority.We have no other active cases of COVID-19 at this time. Our entire organization continues to be focused on supporting our communities though this difficult time. We have communicated this news to all employees and to all residents and families at each location and will continue to provide updates as more information is available.For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.For organizational updates and questions about our pandemic response:Information line: 1-877-541-0835Email: ipac@shannex.com