COVID-19 Community Report: Ontario as of May 11 at 7:30pm

The following is an update related to an outbreak of COVID-19 at one of our Ontario communities, Parkland on the Glen in Mississauga.

We are pleased to report that Public Health has officially declared the COVID-19 outbreak over.

While this is welcome news for everyone, we continue to collaborate with Public Health as we move forward. Safety is our main priority, and we are committed to continuing to work together to protect everyone at Parkland on the Glen.

Thank you to our community, residents, our Parkland on the Glen team and Peel Public Health for all of their support and patience as we worked through this challenging time.

COVID-19 Update – May 8 at 2:00pm: Outbreak at Parkland on the Glen

The following is an update related to an outbreak of COVID-19 at one of our Ontario communities, Parkland on the Glen in Mississauga.

We have received all test results from resident re-testing held earlier this week and all were returned negative. 

We are working closely with Public Health on next steps and are now permitted to ease restrictions including welcoming some residents out of isolation and re-opening our dining room on Sunday, May 9. We have comprehensive infection prevention and control measures in place to keep everyone safe during this transition. 

Essential visitors are permitted at this time and must follow our infection prevention and control protocols including wearing PPE where required, performing proper hand hygiene, wearing a mask and physical distancing.

We will continue to update on this situation.  

COVID-19 Update – May 1 at 6:30pm: Outbreak at Parkland on the Glen

The following is an update related to an outbreak of COVID-19 at one of our Ontario communities, Parkland on the Glen in Mississauga.

All residents were tested at Parkland on the Glen on Wednesday, April 28. We are pleased to report that all results were returned negative by Public Health. Employees are tested regularly at our weekly serial testing clinics.

Following direction from Public Health, residents will be retested on Monday, May 3.

Essential visitors are permitted at this time and must follow our infection prevention and control protocols including wearing PPE where required, performing proper hand hygiene, wearing a mask and physical distancing.

We will continue to update on this situation.  

COVID-19 Community Report: Ontario as of April 27 at 7:30pm

The following is an update related to an outbreak of COVID-19 at one of our Ontario communities, Parkland on the Glen in Mississauga.

We have received notification from Public Health of two positive test results: one resident and one third party essential care worker.

We are working closely with Public Health and our team is receiving support from our Shannex COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members. Anyone who has been identified as a contact by either Public Health or our team has been notified directly.

While Parkland on the Glen residents and employees have had an opportunity to receive both their first and second dose of the COVID-19 vaccine, we have placed additional residents under isolation as a precaution at this time. Only essential visitors (support workers and caregivers) are permitted to visit in our communities. We are not accepting visitors.

We have shared this news with our community including residents, families and team members and are committing to keeping them updated as the situation evolves.

Keeping our Community Safe

In addition to physical distancing, masking, personal protective equipment, hand hygiene and active screening for symptoms, we have measures that place stricter controls on the flow of people in and out of our buildings.

  • Only essential visitors, those who are providing direct care and support to our residents, are permitted to visit our location.
  • Employees participate in weekly COVID-19 testing, on top of the daily screening protocols (temperature check, symptom monitoring, travel and potential exposure) before entering the workplace.
  • Essential visitors providing care to our residents are invited to participate in our serial testing.

We will continue to share updates on this situation.

 

COVID-19 Community Report: Ontario as of February 25, 2pm

The following is an update related to an outbreak of COVID-19 at one of our Ontario communities.

Parkland on Eglinton West

We have no active cases of COVID-19. At the direction of Public Health, we remain on outbreak status.

Keeping our Communities Safe

In addition to physical distancing, masking, appropriate PPE, hand hygiene and active screening for symptoms, we have measures that place stricter controls on the flow of people in and out of our buildings. These include:

  • Only essential visitors, those who are providing direct care and support to our residents, are permitted to visit our locations in Ontario.
  • Employees participate in weekly COVID-19 testing, on top of the daily screening protocols (temperature check, symptom monitoring, travel and potential exposure) before entering the workplace.
  • Essential visitors providing care to our residents are invited to participate in our serial testing.
  • Regular visitors such as employees and essential visitors are required to provide a negative COVID-19 test result within the last 14 days upon entry into the buildings.

 

COVID-19 Community Report: Ontario as of February 18, 12:30pm

The following is an update related to outbreaks of COVID-19 at our Ontario communities.

Parkland on the Glen

We are pleased to report that Public Health has officially declared the COVID-19 outbreak at our location over.

While the outbreak is over, our team members remain vigilant and are committed to continuing to work together and follow all Public Health directives to protect everyone at Parkland on the Glen.

We would like to thank our dedicated team members who worked so hard to protect our community. We are also grateful for the support and encouragement of our residents and families who placed their trust in us during this difficult time.  

Parkland on Eglinton West

Since our last update, one new employee case has been identified. Currently, we have one active case of COVID-19.

Some residents are isolating in their suites with service and care support during this time.

Keeping our Communities Safe

In addition to physical distancing, masking, appropriate PPE, hand hygiene and active screening for symptoms, we have measures that place stricter controls on the flow of people in and out of our buildings. These include:

  • Only essential visitors, those who are providing direct care and support to our residents, are permitted to visit our locations in Ontario.
  • Employees participate in weekly COVID-19 testing, on top of the daily screening protocols (temperature check, symptom monitoring, travel and potential exposure) before entering the workplace.
  • Essential visitors providing care to our residents are invited to participate in our serial testing.
  • Anyone who has been to a ‘high alert’ community or has been in contact with someone who has been to a high alert area is restricted from visiting. At this time, we have identified Barrie as one of these locations.
  • Regular visitors such as employees and essential visitors are required to provide a negative COVID-19 test result within the last 14 days upon entry into the building.

COVID-19 Community Report: Ontario as of February 11, 12:30pm

The following is an update related to outbreaks of COVID-19 at our Ontario communities.

Parkland on the Glen

We have three active employee cases at Parkland on the Glen.

Some residents continue to isolate in their suites with full care and service support from our team members.

Parkland on Eglinton West

Since our last update, two new cases have been identified, one resident and one essential caregiver.

Currently, we have four active cases of COVID-19: three residents and one essential caregiver supporting our site.

As a precaution, all residents are isolating in their suites until further notice. Our team members are providing service and care support during this time.

Vaccinations

Beginning today, residents at both locations will receive their second dose of the Moderna vaccine.

Employees will also begin to receive their second dose of the Pfizer vaccine this week.

Keeping our Communities Safe

In addition to physical distancing, masking, appropriate PPE, hand hygiene and active screening for symptoms, we have introduced increased measures that place stricter controls on the flow of people in and out of our buildings. These include:

  • Only essential visitors, those who are providing direct care and support to our residents, are permitted to visit our locations in Ontario.
  • Employees participate in weekly COVID-19 testing, on top of the daily screening protocols (temperature check, symptom monitoring, travel and potential exposure) before entering the workplace.
  • Essential visitors providing care to our residents are invited to participate in our serial testing and must provide the date of their most recent test upon entry to the building.
  • Anyone who has been to a ‘high alert’ community or has been in contact with someone who has been to a high alert area is restricted from visiting. At this time, we have identified Barrie as one of these locations.
  • As of February 15, visitors and employees will be required to provide a negative COVID-19 test result within the last 14 days.

COVID-19 Community Report: Ontario as of February 4, 7:00pm

The following is an update related to outbreaks of COVID-19 at our Ontario communities.

Parkland on the Glen

We have received notification from Public Health that an employee has tested positive for COVID-19. We now have four active employee cases at Parkland on the Glen.

Some residents continue to isolate in their suites with full care and service support from our team members.

Parkland on Eglinton West

Since our last update, one new case has been identified. We now have four active cases of COVID-19: two residents, one employee and one third-party team member supporting our site.

As a precaution, all residents are isolating in their suites until further notice. Our team members are providing service and care support during this time.

 Keeping our Communities Safe

In addition to physical distancing, masking, appropriate PPE, hand hygiene and active screening for symptoms, we have introduced increased measures that place stricter controls on the flow of people in and out of our buildings. These include:

  • Only essential visitors, those who are providing direct care and support to our residents, are permitted to visit our locations in Ontario.
  • Employees participate in weekly COVID-19 testing, on top of the daily screening protocols (temperature check, symptom monitoring, travel and potential exposure) before entering the workplace.
  • Essential visitors providing care to our residents are invited to participate in our serial testing and must provide the date of their most recent test upon entry to the building.
  • Anyone who has been to a ‘high alert’ community or has been in contact with someone who has been to a high alert area is restricted from visiting. At this time, we have identified Barrie as one of these locations.

COVID-19 Community Report: Ontario as of January 28, 1:00pm

The following is an update related to outbreaks of COVID-19 at our Ontario communities.

Parkland on the Glen

We have received notification from Public Health that two employees have tested positive for COVID-19. Our community now has four active employee cases.

Some residents remain on isolation with full care and service support from our team members.

Parkland on Eglinton West

We have three active employee cases at Parkland on Eglinton West: two employees, and one essential caregiver who has been on-site providing support.

At the direction of Public Health, some residents were tested on January 23. All results have now been returned negative. Residents will be retested later this week.

As a precaution, all residents remain isolated in their suites until further notice. Our team members are providing full service and care support during this time.

Retesting

For both communities, we continue to work closely with Public Health and follow all direction to protect residents and team members.

When we receive a positive case, we work closely with Public Health and our own contact tracing team to determine when retesting will take place in both communities. Retesting is an important way we have been able to manage outbreaks as it helps us identify cases in people who are not experiencing symptoms. Both Parkland on the Glen and Parkland on Eglinton West participate in regular surveillance testing every two weeks for employees.

COVID-19 Community Report: Ontario as of January 22, 7:30pm

The following is an update related to outbreaks of COVID-19 at our Ontario communities.

Parkland on the Glen

We have received notification from Public Health that one of our employees has a positive diagnosis for COVID-19. Our community now has two active employee cases.

Some residents remain on isolation with full care and service support from our team.

Parkland on Eglinton West

We have received notification from Public Health that an employee has tested positive for COVID-19. We now have two active cases at Parkland on Eglinton West: one employee, and one essential caregiver who has been on-site providing support.

Some residents remain on isolation with full care and service support from our team.

Retesting

We are working with Public Health to determine when retesting will take place in both communities. We expect this will happen regularly. Retesting is an important way we have been able to manage outbreaks as it helps us identify cases in people who are not experiencing symptoms.

Our Parkland on the Glen and Parkland on Eglinton West teams are grateful for the support they have received from our residents and families. Together, we will get through this difficult time.

COVID-19 Update: Ontario as of January 18, 3:00pm:

Parkland on the Glen

We have been notified by Public Health that an employee has tested positive for COVID-19. Our community now has three active cases; two residents and one employee.

At the direction of Public Health, all residents continue to isolate in their suites with full service and care provided by our team.

Parkland on Eglinton West (REVISED as of Jan 18 at 6pm)

We currently have three active cases; one employee and two third-party agency employees who were on site providing support.

Retesting will continue for residents and employees at both locations at the direction of Public Health.

Vaccinations at our Ontario Communities

Last week, we marked an important milestone at our Ontario communities. Residents at Parkland on the Glen and Parkland on Eglinton West received their first dose of the Moderna vaccine. The first team members of Parkland on the Glen also received their first dose and Parkland on Eglinton West employees began receiving during the week of January 4.  

We are grateful for the support of our residents, families and employees for their continued cooperation and patience. We appreciate the effort they are making to keep each other safe and protect our community.

 

COVID-19 Update: Ontario as of January 12, 6pm:

Parkland on the Glen

We have been informed by Public Health that one resident has tested positive for COVID-19. This brings the number of active cases at Parkland on the Glen to three; two residents and one employee (a third-party agency team member supporting Parkland on the Glen).

Most results from the latest resident testing have been returned and there have been no other positive cases reported. Employee retesting will take place on January 14.

At the direction of Public Health, all residents continue to isolate in their suites with full service and care provided by our team.

Parkland on Eglinton West

Our community continues to have two active employee cases of COVID-19. Results from resident testing that took place on January 9, have been returned with no additional cases reported. This is good news, but we continue to work closely with Public Health to arrange for resident retesting and to support residents who continue isolating in their suites. Re-testing for residents will take place again on January 13.

Vaccinations

This week, residents at Parkland on the Glen and Parkland on Eglinton West will become part of history as they participate in some of the first vaccination clinics for the Moderna vaccine. We are proud of our residents who are taking this important step to protect themselves and their community. 

 

COVID-19 Update: Ontario as of January 8, 7:30p.m.:

Parkland on the Glen

We received notification from Public Health that a resident has tested positive for COVID-19. This brings our active cases to two; one resident and one employee (a third-party agency team member supporting Parkland on the Glen).

At the direction of Public Health, all residents are isolating in their suites with full service and care provided by our team.

We are working closely with Public Health to determine when retesting of employees and residents will take place.

Parkland on Eglinton West

One employee case was identified today. We now have two active employee cases.

In collaboration with Public Health, we have placed some residents on isolation and are providing service and care support. Testing of these residents is being scheduled. 

We have communicated this news to residents, families and employees at both of these locations. We understand this is difficult news for everyone, but we must take all necessary steps to protect our community.

COVID-19 Update: Ontario as of January 4, 8:00p.m.:

Parkland on the Glen

The following is an update related to the COVID-19 outbreak at our Parkland on the Glen community.

We have been informed by Public Health of one new case of COVID-19: a third-party employee who has been on-site supporting the Parkland on the Glen team.

Currently, there are two active cases (1 employee, 1 third-party employee) of COVID-19 at Parkland on the Glen. All other previously reported cases are considered resolved.

At the direction of Public Health, some residents will be retested and are isolating in their suites with full service and care provided by our team. Employees will be retested Tuesday, January 5, 2021.

Parkland on Eglinton West

The following is an update related to a positive employee case that was reported last week and subsequent testing of some residents and employees.

We are pleased to report that all resident and employee testing has been returned negative. We have communicated this news to all residents and families at Parkland on Eglinton West.

At the direction of Public Health retesting for these residents and employees will take place this week. Re-testing is important. It is how we are able to identify positive cases for individuals with no symptoms and this can control further spread of the virus.

Some residents at Parkland on Eglinton West continue to isolate in their suites with support from team members.

For all residents who are required to isolate, team members are assigned to provide additional support to monitor their health and facilitate safe recreation activities, video or phone calls and window visits with family members.

We will continue to provide updates on the situation.

For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.

 For organizational updates and questions about our pandemic response:

 Information line: 1-877-541-0835

Email: ipac@shannex.com

 

COVID-19 Update: Ontario as of December 30, 4:45p.m.

Parkland on the Glen

The following is an update related to the COVID-19 outbreak at our Parkland on the Glen community.

Today, we are sad to report that a resident who had previously tested positive for COVID-19, has passed away in hospital.

“We offer our sincerest condolences to the resident’s loved ones at this difficult time,”  said Lisa Tracz, General Manager at Parkland on the Glen. “It is never easy to lose a loved one, but during this pandemic with so many restrictions in place, it is especially difficult. Our thoughts are with the resident’s family at this time.”

Currently, there are two active cases (1 resident and 1 employee) of COVID-19 at Parkland on the Glen. All other previously reported cases are considered resolved.

All tests results received so far from the last round of retesting for residents and employees have been returned negative. Public Health has not recommended any further retesting for residents at this time. Employees will be retested next Tuesday, January 5, 2021 and they will resume biweekly surveillance testing going forward.

We appreciate the support of our employees who are working very hard during an incredibly challenging time and we are grateful for their dedication. We would also like to express our ongoing appreciation for the support and collaboration of our health care partners.

Parkland on Eglinton West

We have been notified by Pubic Health that one employee has tested positive for COVID-19 at Parkland on Eglinton West.

The management team is receiving support from our corporate COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members. Together, they will ensure all residents and team members are following proper precautions with their health and safety as our highest priority.

We have no other active cases of COVID-19 at Parkland on Eglinton West at this time.

We are committed to continuing to share regular updates from our Ontario communities.


COVID-19 Update: Ontario as of December 28, 12:30p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

**CORRECTION: On December 28 at 12:30 p.m. we inaccurately reported on the number of active cases at Parkland on the Glen. On December 28 there were three active cases (two residents and one employee). Fifteen resident and eight employee cases are considered resolved.** 

A person with COVID-19 is considered to have a resolved infection once they reach a point where their infection is no longer considered active. Once they are at the resolved stage, they are no longer contagious to others. The person may still have unresolved symptoms at this point but are no longer actively infected with the COVID-19 virus. A person who is considered resolved may still remain on isolation for a period of time as they continue to heal from their course of illness.

 A case is typically considered resolved 10 days after a positive test result or 10 days after symptoms of COVID-19 start (whichever is longer). 

 A person is considered to have an active case of COVID-19 once they have tested positive for the illness and have not passed the infectious stage. They may or may not have symptoms of COVID-19. 

###

The following is an update related to an outbreak of COVID-19 at our Parkland on the Glen community.

Currently, there is one active employee case. As of today, 17 resident cases are considered resolved and eight employee cases are resolved. At this time residents continue to isolate in their suites and their health status is being monitored. We are working with public health, our occupational health and safety team and our infection control specialist to determine when it will be safe to reduce restrictions in the building.

Most of the results from last week’s testing are in and all are negative; however, we are waiting for a few resident and employee tests. We are working with public health to determine when the next round of testing will take place. Retesting is an important part of our COVID-19 response as it helps identify cases of COVID-19 in residents or employees who are not experiencing symptoms.

Resident physical and mental health are an important aspect of overall wellness, especially during our COIVD-19 response. We have established wellness lounges in three distinct areas inside Parkland on the Glen for residents to maintain their health and wellbeing. Following specific infection control protocols, five residents can attend at a time for 30 minutes. The aim of the wellness lounge is to assist with the mental and physical impacts of isolation in a safe and effective manner through engaging in a variety of appropriate activities. Before attending, residents undergo screening, sanitize their hands before entering the lounge, wear their mask the entire time, and maintain a minimum of 6ft distance from others. Staff are assigned to manage each wellness lounge to ensure adherence to public health guidelines and after each session the lounge areas are fully disinfected.

We appreciate the dedication our employees have shown in implementing and adhering to strict infection control practices. We also appreciate the cooperation our residents and families have shown during this challenging time, and we are grateful for the guidance and support we have received from public health.

 Parkland on Eglinton West

At this time, we do not have any cases of COVID-19 at the Parkland on Eglinton West campus.


COVID-19 Update: Ontario as of December 23, 1:30p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

The following is an update related to an outbreak of COVID-19 at our Parkland on the Glen community.

Currently, there are nine active cases (7 residents and two employees). As of today, ten resident cases are considered resolved and six employee cases are resolved. At this time residents continue to isolate in their suites. We will continue to share updates as we move forward.

The most recent round of retesting for all team members and residents concluded this week. Retesting is an important part of our COVID-19 response as it helps identify cases of COVID-19 in residents or employees who are not experiencing symptoms.

Resident physical and mental health are an important aspect of overall wellness, especially during our COIVD-19 response. Today we are introducing the concept of wellness lounges in three distinct areas inside Parkland on the Glen for residents to maintain their health and wellbeing. Following specific infection control protocols, five residents will attend at a time for 30 minutes. The aim of the wellness lounge is to assist with the mental and physical impacts of isolation in a safe and effective manner through engaging in a variety of appropriate activities. Residents will be required to undergo screening, sanitize their hands before entering the lounge, wear their mask the entire time, and maintain a minimum of 6ft distance from others. A staff member will be assigned to manage each wellness lounge to ensure adherence to public health guidelines and after each session the lounge areas will be fully disinfected.

Parkland on Eglinton West

At this time, we do not have any cases of COVID-19 at the Parkland on Eglinton West campus. 


COVID-19 Update: Ontario as of December 21, 7:30p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

Currently, there is a total of 25 confirmed cases: 17 residents, eight employees.

The following is an update related to an outbreak of COVID-19 at our Parkland on the Glen community. Currently, there is a total of 25 confirmed cases: 17 residents, eight employees.

Our most recent round of resident retesting took place this past Friday, December 18, and we are pleased to have all results of tests, and all were returned negative. 

Employee retesting will take place tomorrow, December 22 and resident retesting will take place on Wednesday, December 23.

Retesting is an important part of our COVID-19 response as it helps identify cases of COVID-19 in residents or employees who are not experiencing symptoms.

Residents continue to isolate in their suites and we are focused on supporting their mental and physical health while we await recent testing.

We will continue to share updates as we move forward. 

Parkland on Eglinton West

At this time, we do not have any cases of COVID-19 at the Parkland on Eglinton West campus. The previously reported employee case has now fully recovered.


COVID-19 Update: Ontario as of December 19, 12:30p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

Currently, there is a total of 23 confirmed cases: 15 residents, eight employees at Parkland on the Glen.

Two new resident cases and one new employee case have been identified as a result of retesting that took place earlier this week. Retesting is an important part of our COVID-19 response as it helps identify cases of COVID-19 in residents or employees who are not experiencing symptoms.

In collaboration with Public Health, we made the decision to re-test all residents yesterday.

All residents at this location remain isolating in their suites with full support from our team.

Parkland on Eglinton West

We currently have one positive employee case of COVID-19 at Parkland on Eglinton West, reported on December 6, 2020.

We are committed to continuing to share regular updates from our Ontario communities 


COVID-19 Update: Ontario as of December 16, 6:00 p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

Currently, there is a total of 18 confirmed cases: 11 residents, seven employees at Parkland on the Glen.

All re-testing scheduled for this week has been completed. Residents were rested on Monday, December 14 and employee testing concluded today. We anticipate receiving results in the next two to three days. We will communicate any positive test results directly with residents and team members as soon as possible.

Retesting will occur regularly and is important. It identifies cases for individuals who have no symptoms and helps prevent further spread of the virus. 

All residents at this location are isolating in their suites with full support from our team.

Parkland on Eglinton West

We currently have one positive employee case of COVID-19 at Parkland on Eglinton West, reported on December 6, 2020.

We are committed to continuing to share regular updates from our Ontario communities 

Our COVID-19 Response

For all positive cases of COVID-19 in our communities, we work with Public Health to follow their direction and take all necessary steps including additional testing as required. Management teams at each community are also supported by our Infection Control Specialist and our Occupational Health team.

For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.

Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.

For organizational updates and questions about our pandemic response:

Information line: 1-877-541-0835

Email: ipac@shannex.com


COVID-19 Update: Ontario as of December 14, 6:30 p.m.:

The following is an update related to our two Ontario communities.

Parkland on the Glen

Currently, there is a total of 18 confirmed cases: 11 residents, seven employees at Parkland on the Glen.

Today, all residents were re-tested and all employees are scheduled for tomorrow, Tuesday, December 15. We will communicate any positive test results directly with residents and team members as soon as possible.

Retesting will occur regularly and is important. It identifies cases for individuals who have no symptoms and helps prevent further spread of the virus. 

All residents at this location are isolating in their suites with full support from our team. Our focus is on keeping our community members healthy and safe at this time.

Parkland on Eglinton West

We currently have one positive employee case of COVID-19 at Parkland on Eglinton West, reported on December 6, 2020.

We are committed to continuing to share regular updates from our Ontario communities 

Our COVID-19 Response

For all positive cases of COVID-19 in our communities, we work with Public Health to follow their direction and take all necessary steps including additional testing as required. Management teams at each community are also supported by our Infection Control Specialist and our Occupational Health team.

For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.

Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.

For organizational updates and questions about our pandemic response:

Information line: 1-877-541-0835

Email: ipac@shannex.com


COVID-19 Update: Ontario as of December 10, 7:00 p.m.:

The following is an update related to outbreaks of COVID-19 at our two Ontario communities.

Parkland on the Glen

Following initial cases reported earlier this week, a first round of testing was completed for all residents and team members of Parkland on Glen between Sunday, December 6 and Tuesday, December 8. As of today, nine residents and five employees have tested positive for COVID-19. We continue to receive results from Public Health and will report any positives cases to residents or employees as soon as they are received.

All residents at this location are isolating in their suites with full support from our team. Our focus is on keeping our community members healthy and safe at this time.

Parkland on Eglinton West

We currently have one positive employee case of COVID-19 at Parkland on Eglinton West, reported earlier this week.

We are committed to continuing to share regular updates from our Ontario communities 

Our COVID-19 Response

For all positive cases of COVID-19 in our communities, we work with Public Health to follow their direction and take all necessary steps including additional testing as required. Management teams at each community are also supported by our Infection Control Specialist and our Occupational Health team.

For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.

Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.

For organizational updates and questions about our pandemic response:

Information line: 1-877-541-0835

Email: ipac@shannex.com


COVID-19 Update: Ontario as of December 8, 3:00 p.m.:

The following is an update on our Ontario communities.

Parkland on the Glen

We currently have a total of two confirmed cases of COVID-19 at Parkland on the Glen. Since our last update, one resident has tested positive. One employee had previously tested positive.

All residents and employees at Parkland on the Glen are being tested. This testing took place yesterday and continues today. As we receive test results from Public Health, we will be communicating any positive results to residents, families and employees as soon as possible.

All residents at this location continue to isolate in their suites with full support from our team. Our focus is ensuring residents have what they need and are staying active, and we are helping with connections to their families and friends through video or phone calls.

Parkland on Eglinton West

We currently have one case of COVID-19 at Parkland on Eglinton West. Public Health notified us yesterday that an employee had tested positive.

For all positive cases of COVID-19 in our communities, we work closely with Public Health to follow their direction and take all necessary steps including additional testing as required. Management teams at each community are also supported by our Infection Control Specialist and our Occupational Health team.

We want to extend our sincere gratitude to our dedicated team members at both locations who work hard to care for residents.

We will continue to provide updates on our communities in Ontario.


COVID-19 Update: Ontario as of December 6, 9:30 a.m.:

We have been notified by Public Health that an employee at Parkland on the Glen, a retirement living residence in Mississauga, ON, has tested positive for COVID-19. Public Health is now involved and providing direction.

The management team is receiving support from our corporate COVID-19 Response Team, which includes our Infection Prevention and Control Specialist and Occupational Health, Safety and Wellness team members. Together, they will ensure all residents and team members are following proper precautions with their health and safety as our highest priority.

We have no other active cases of COVID-19 at Parkland on the Glen at this time. 

Our entire organization continues to be focused on supporting our communities though this difficult time. We have communicated this news to all employees and to all residents and families at this location and will continue to provide updates as more information is available.

For information about our pandemic response, please visit our COVID-19 Update page, call our information line or send us an email. Contact information is below.

Each location also has its own regular community updates. Please contact that location directly to receive these updates or more information about any matter.

For organizational updates and questions about our pandemic response:

Information line: 1-877-541-0835

Email: ipac@shannex.com