One of the best ways to establish Great Connections is to ask questions and listen carefully to the answers. We recently asked Dale, whose mother Edna is a resident at Embassy Hall on the Parkland in the Valley campus in Quispamsis, about their experience. Thank you, Dale, for taking the time to share your Great Connection.
Here’s what Dale had to say.
I absolutely adore the staff. They go above and beyond and I can’t choose just one to recognize. I want to recognize them all, because they are all so wonderful. Whether it be housekeeping,maintenance, dietary, restorative, recreation or any nursing staff they all treat us will so much respect. Everyone interacts and they are all important parts of my mom’s day. If I call on the phone and my mom is not there to answer, they will pick up the phone and tell me where she is and what kind of day she is having. The doctors and nursing staff are quick with their approach to get my mom what she needs. They can tell when anything is off with her and what next step to take. My mom’s time is well occupied and the activities are amazing and very stimulating. My mother’s physical, emotional and spiritual needs are being met. You are getting great care and fantastic support for both family and residents that live in Embassy Hall. If you can’t be home this is the place to be!