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The Miramichi Nursing Home Project

Moving Day: Information for residents and families

We have added information for Residents and Families at Mount St. Joseph who are moving to Losier Hall. Read more about the Losier Hall Move.

About Miramichi

Shannex is pleased to have been chosen to develop and operate new long-term care facilities for the Miramichi community. 

Construction will begin immediately and we expect to open in late 2019 and early 2020.

On King George Highway, an 81-bed nursing home will be built. This community would be part of a Parkland Retirement Living campus offering a continuum of service. The nursing home will operate separately, but will be attached to the other buildings to allow residents and their families to access a broad range of services as their need for assistance and support changes.

On Water Street, a 159-bed nursing home will be constructed. This will be a standalone nursing home.

Nursing Home Features

  • Private rooms
  • Small neighbourhoods (20 rooms each)
  • Existing residents and staff transfer together
  • Community programs continue

Our commitment to Care and Service

Employees, Residents and Families

Shannex is pleased to welcome existing nursing home employees into our family of Great People.

We are committed to working with all groups to provide information, answer questions and finalize plans to help everyone transition to the new homes as safely and efficiently as possible.

Are you an existing nursing home employee? Do you have questions for our HR team? Send an email to kelseymacdonald@shannex.com.

Community Programs

Three important community programs will continue to be offered by Shannex: Meals on WheelsAdult Day program and Life Line program. We will work directly with the individuals responsible for these programs to transition the services.

Contractor Opportunities

Design Build Solutions is the Design Builder for the Miramichi Project. If you are interested in business opportunities related to this project, please info@shannex.com and register to receive more information.

Frequently Asked Questions

1. What are your plans for the new nursing homes? 

We will be constructing two nursing homes in Miramichi:

  • An 81-bed nursing home on King George Highway that will be part of a Parkland Retirement Living campus which will offer a continuum of service to the community.
  • A 159-bed standalone nursing home on Water Street which will include an Adult Day Centre.

2. Read more about Losier Hall Move here Is it an increase in the number of long term care beds in New Brunswick?

The new buildings will house a total of 240 licenced long term care beds. This represents an additional 28 licenced beds for the community.

3. What does this mean for the residents and their families?

We expect there to be little change for residents and their families. We have a detailed plan in place to move residents to their new home, and have executed similar moves in the past. Once residents are in their new home, they will receive the same excellent care and service from the same experienced and dedicated staff, but in a new and improved home.

Our nursing homes are licensed by the province through the Department of Social Development and are subject to the same standards, rules and inspections as any other home in the province.

We have added information about Moving Day to this website. It can be found at the top of this web page.

4. Which nursing home will my family member live in?

We know important relationships are formed in these communities and we want to ensure those are maintained for the happiness of everyone. That’s why we are building two nursing homes that have roughly the same number of beds as the existing two homes. We did this to create environments that are familiar for staff and residents and families. You can expect your family member to move to the nursing home of similar size along with the staff members they already know and love.

5. Will it cost more for my family member to live at the Shannex nursing home?

Residents pay the same amount to live at a Shannex nursing home as they would at any other nursing home in the province. The New Brunswick Department of Social Development determines the daily accommodation rate amount based on each resident’s financial assessment.

Our nursing homes are also licensed by the province through the Department of Social Development and are subject to the same standards, rules and inspections as any other home in the province.

6. How can residents and families receive information? What can they expect?

We have added information about Moving Day to this website. It can be found at the top of this web page.

Residents and families are also welcome to contact us at any time if they have questions or concerns.

7. Will the community outreach programs continue?

In every community where we operate, we pride ourselves on being good neighbours and giving back to the community. We are committed to maintaining Meals on Wheels, the Adult Day Program and the Medic Alert Program and will work closely with these groups to ensure the transition goes smoothly.

Volunteers play a significant role at all Shannex and Parkland communities. We see them as part of our teams and they add so much to our culture. We look forward to working with new groups of dedicated volunteers in the Miramichi community.

8. I am a local business who has interest in sharing my information with Shannex. How do I do that?

Please send your contact information and any other related details to info@shannex.com and we will ensure the appropriate person on our construction and maintenance teams receives it.

9. How long will it take to move all residents from one building to another?

We spend months working on a very detailed plan for moving day. The move requires many team members and the cooperation of volunteers and family members. While a lot of time goes into the planning, we are able to move everyone quite quickly. In most cases we can move everyone during one morning or slightly longer.

We have added information about Moving Day to this website. It can be found at the top of this web page.

10. What is the temperature like in the building?

The temperature in the building will be maintained at a level that is comfortable for everyone. As a general rule, it will be maintained at 23 degrees Celsius.

11. Do you have visiting hours?

You are welcome to visit your loved one at any time. For security purposes, we lock the front doors in the evening when there is no receptionist on duty, but visitors can easily be granted access by ringing the doorbell.

12. Is the building secure?

The front door is locked at all times for the safety of all residents, but visitors are granted access when they arrive by the receptionist or with a swipe card provided by us to make your visits more convenient.

13. What building will open first?

Construction schedules can change based on many factors, but we have confirmed that residents will move to Losier Hall, the Chatham Head home on Water Street, on October 1, 2019. Bridgeview Hall, the Douglastown home on King George Highway, will open in the winter of 2020.

14. If a resident Losier Hall (Chatham Head) has to go to the hospital, will we call an ambulance even if it’s right across the street?

Yes absolutely. The same process would apply to ensure the health and safety of all residents.

15. Is there a private pay option in the nursing home? Will some residents be able to pay more for better food or accommodations?

All residents in licenced nursing homes in New Brunswick receive the same level of service. There is no option to privately pay for any additional services in any nursing home.

16. Will there be smoking on the property?

There is no smoking at either location.

17. Do you charge for families to use common rooms for special events?

No. Residents and families are welcome to book and use our common rooms as long as there is not an event already scheduled for the space.

18. Will you have an accessible path to the river so residents can go on outings by the water?

The landscaping details are currently being finalized. We will be able to share more about this soon.

19. Do your rooms have curtains and can I take my own if I want?

Each new room will be equipped with its own new curtains but we are open to working with residents if they would like to provide their own.

20. Will there be veterans admitted to your home?

Yes. We plan to follow the same admission process that is in place currently and will meet with Veterans Affairs to ensure they are aware of our services.

21. Are the rails on your beds full length?

No. The rails on our new beds run partially along the length of the bed. This is in compliance with current safety best practices.

22. How do you manage communications with families? How often do you contact them?

We encourage open and frequent communications with all residents and family members. There are a number of formal opportunities to meet with each resident’s care team and discuss their overall care plan, but we are also happy to schedule time to speak with you about questions or concerns at your convenience.

23. Can pets who now live in the homes go to the new home?

Yes! We look forward to welcoming our new furry residents to their new homes.

24. Will ambulance services cost the same?

Ambulance services will cost the same.

25. Will you need volunteers?

Yes! Volunteers are an important part of our communities and we hope to have as many as possible work with us at the new homes.

26. Will there be a hair salon? Will it be the same hairdresser?

We have hair styling services at most of our nursing homes and we plan to have this service available at both homes in Miramichi but this is not finalized yet.

27. Do you have a plan for road/traffic safety that the King George site?

We have heard that this is a concern for many and will work with the City of Miramichi to review the area to ensure road safety is considered for everyone.

28. Will we have a bus to take residents on outings?

We understand how important outings are for residents and we are looking into the possibility of having a bus.

29. Who do I contact if I have other questions or if I’m interested in one of the retirement living or assisted living suites?

For questions about the nursing homes:  Gill Costello, Senior Communications Manager: 902-406-8303 or gcostello@shannex.com

Visit the Parkland Retirement Living website to learn more about our retirement living option coming to Miramichi in winter 2020.

For questions about Retirement Living at Parkland on the River: Brooke Hamilton, Lifestyle & Wellness Consultant:

Sales Office at 47 Pleasant Street, call 506-625-5892

30. I’m an existing employee and I have questions for the HR team. Who do I contact?

Please send an email to kelseymacdonald@shannex.com


We expect more information to become available very soon on many aspects of this project. To stay up-to-date with the latest news about the Miramichi Nursing Home Project, provide your email address below to subscribe to our newsletter.

Read the January 2019 Newsletter

Read the February 2018 Newsletter

To submit a question or to request more information please contact Senior Communications Advisor, Sophie MacGowan at 506-387-3161 or smacgowan@shannex.com.

Shannex is a family-owned and Maritime-based company. For almost 30 years we have been a leader in providing lifestyle options for seniors living in the Maritime provinces.

We are guided by a core set of values. These values define what we stand for and guide all of our decisions. Residents come first, we believe in our employees as trusted partners, we know there is always room to improve, and we are accountable for our actions.